Digital innovations make trade fair participation smoother and more user-friendly
K in Düsseldorf now offers the AI-supported chatbot ‘K Assistant’, a virtual companion that provides exhibitors and visitors with targeted information around the clock – individually, multilingually and intelligently.
K Assistant is available to assist anyone interested at www.k-online.com. Whether you need initial information on hall plans, exhibitor offers, the supporting programmed or services, the chatbot ensures you are perfectly prepared for an optimal trade fair experience.
‘With K Assistant, we are offering an innovative service that enables visitors and exhibitors to plan their trade fair visit even more efficiently,’ explains Thomas Franken, Director K at Messe Düsseldorf. ‘Digital tools such as the chatbot are an important step towards offering our customers modern and user-friendly support.’
More than just a chat – what the K Assistant can do:
- Available 24/7: The AI chatbot is available to users at any time of the day or night, ensuring maximum planning freedom.
- Intelligent answers instead of mere search results: The ‘K Assistant’ thinks for itself – it analyses questions in context and provides structured, precise information instead of long lists of hits.
- Language diversity for global target groups: Visitors and exhibitors from all over the world benefit from the multilingualism of the system, which communicates in numerous national languages.
The friendly symbol for the K Assistant can always be found at the bottom right-hand corner of www.k-online.com.
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